Support

Aku — A wellness companion for people living with tinnitus

We're here to help. Here's how to reach us.

Help

For questions, technical issues or feedback about the app, write to us at support@aku-app.com. We'll reply as soon as we can, usually within a few business days.

Subscription and payments

Purchases, renewals and refunds are handled directly by the Apple App Store or Google Play. You can manage or cancel your subscription from your Apple or Google account settings.

For billing questions on Aku's side, write to us at billing@aku-app.com.

Privacy and data

For requests about your personal data (access, deletion, portability), see our Privacy Policy or write to privacy@aku-app.com.

Aku is a wellness companion, not a healthcare service. If you have symptoms that worry you (tinnitus that appeared recently, in one ear only or pulsating, dizziness, or a drop in hearing), see a doctor. In an emergency, call 112.